Prepay

Europe's leading prepaid
Services Company
Proven Global Experience

Technical Support

PrePay Solutions’ technical support team offers a 24/7 hotline for our clients and partners. In order to provide a superior service that meets our contractual service level agreements as well as industry leading frameworks, our technical team actively monitor our system availability for both our production and backup sites.

Second line support is also available for incidents that require immediate escalation. Details of how our performance relates to our Service Level Agreement (SLA) can be provided to clients via the services delivery team.

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